WELCOME! BEFORE YOU BOOK, PLEASE TAKE A MOMENT TO REVIEW THE FOLLOWING DETAILS TO ENSURE A SMOOTH OPERATION.

★ Inaccessibility
-When arranging for pickup or delivery outside a metropolitan area, the truck/driver might not be able to reach your doorstep due to accessibility issues. If this happens, you may need to meet them at a nearby location, such as a main road, truck stop, or servo, to complete the pickup or delivery process.

★ Vehicle Requirements
Your vehicle's safety is our priority. Please ensure it meets these criteria:

-The vehicle should be in good driving condition and fully operational, without any mechanical issues, alignment problems, or safety concerns that could affect its operation in any way. It should also have no electrical faults, fluid leaks, or other conditions that might prevent it from being driven safely and reliably.

★ Empty Vehicle Policy
-The vehicle should be completely empty of any goods or spare parts to ensure safety and security during transport; only spare tyres, fixed baby seats, and factory tools are permitted inside.

★ Standard Vehicle Dimensions
To provide you with an accurate quote, your vehicle should fit within these dimensions:

-Car/Sedan: Length ≤ 5m, Width ≤ 2m, Height ≤ 1.5m

-Light Commercial/4WD/SUV: Length ≤ 5.1m, Width ≤ 2m, Height 1.5m-1.99m.

-Ground clearance of at least 150mm is required or should be communicated.

-The quote provided is for vehicles with the standard dimensions mentioned above. If the vehicle's dimensions fall outside the standard criteria, the price will change. Any changes in dimensions or modifications that affect the vehicle's size should be communicated to us to avoid any issues later.

★ Transit Time
-Please note that transit time is calculated in business days, excluding weekends and public holidays, and is an estimate that cannot be guaranteed. We recommend not planning anything based on it.

-Please note that transit times are estimated and subject to change due to various factors like weather conditions, traffic congestion, mechanical breakdowns, and operational backlogs which are beyond our control.

★ Collection and Delivery Dates
-While we strive to accommodate your preferred pickup date, availability may vary by location.

-The specified transit time begins once your vehicle is ready.

-Please note that cancellations may incur a fee of up to $250.

-Please note that a futile fee of up to $300 may be incurred for an unsuccessful attempt at pick-up or delivery.

We are here to make your booking experience smooth and hassle-free! Cheers!