Loyal Movers

Australia
Rated 9.8 (Exceptional)

We are a family-owned small business with over 10 years of experience in the moving industry, offering complete removal services in South East Queensland and surrounding areas. Our professional movers are dedicated to providing an excellent customer experience to take the stress out of every customer’s move. Our movers are accredited operators in moving heavy items such as pool tables and pianos and provide a ‘No Damage Guarantee’.

Our motto is, ‘Let us take the stress out of your move.’

Services

Verified
- Identity
- Proof of address
- Phone number
Completed 30 jobs
- Driven over 1,003km
Has 19 active quotes now

Reviews

9.8

Exceptional

From 22 reviews

Communication

9.5

Punctuality

9.5

Care of Goods

Professionalism

Morgan

Bracken Ridge

Kawai US63H piano

Positive feedback received, but no comments left.

Reply from Loyal Movers

Thanks for your review Morgan!

Reviewed 1 week ago

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8.5

Hiro

Benowa

Yamaha lower size upright piano

The entered comment regarding stairs wasn't informed to the people who picked up.

Reply from Loyal Movers

Hi Hiro,
thanks for your review and thanks for clarifying over the phone that the 4 star rating regarding 'Communication' was due to your belief that Upmove did not advise us of the 12 steps at pick up (which we noticed has since been updated on Upmove after we completed your move to show there were 12 steps). However, we did call you prior to your move to confirm if there were stairs but you advised there were only 3 steps. We have specific removalists who are accredited to move Pianos up and down staircases so we need to know this beforehand to ensure we send out the right removalists. Although we're disappointed in the 4 star rating, we hope that in future there is no miscommunication.

Reviewed 2 weeks ago

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Aliece

Edens Landing

Beale piano

Positive feedback received, but no comments left.

Reply from Loyal Movers

Thanks for your review Aliece!

Reviewed 3 weeks ago

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Andriana

Carindale

Winkelman piano

Positive feedback received, but no comments left.

Reply from Loyal Movers

Thanks for your review Andriana!

Reviewed 1 month ago

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Gray

Robertson

Upright piano

Positive feedback received, but no comments left.

Reply from Loyal Movers

Thanks for your review Gray!

Reviewed 1 month ago

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David

Kooralbyn

Yamaha piano

Excellent work by Loyal. Very experienced, capable staff. I highly recommend them.

Reply from Loyal Movers

Thanks for your review David!

Reviewed 1 month ago

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Royce

Manly West

Mornington & Weston piano

Great sevice all round, job done, no complaints.

Reply from Loyal Movers

Thanks for your review Royce!

Reviewed 1 month ago

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Sam

Paddington

Upright beale piaon piano

Positive feedback received, but no comments left.

Reply from Loyal Movers

Thanks for your review Sam!

Reviewed 2 months ago

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Bridie

Brassall

Upright piano

Positive feedback received, but no comments left.

Reply from Loyal Movers

Thank you for the review.

Reviewed 2 months ago

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9.0

Vivien

Yeronga

Upright piano quite old can't remember the make sorry

Positive feedback received, but no comments left.

Reply from Loyal Movers

Hi Vivian,

Thanks for your review!

Reviewed 2 months ago

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Tristan

Tarragindi

Up right piano antique

Tim and the crew were very professional and communication was brilliant. Very punctual as well.

Reply from Loyal Movers

Thanks for your review Tristan! We appreciate it!

Reviewed 6 months ago

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Celine

Parkinson

Kawaii CA99 piano

Amazing service, very delicate and careful when handling the piano. Efficient, professional, no hidden cost, reasonable price. Will use the service again.

Reply from Loyal Movers

Thanks for your review! We're glad you're happy with our services.

Reviewed 7 months ago

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Jenny

Ascot

Ricordi Timber Piano - old

Positive feedback received, but no comments left.

Reply from Loyal Movers

Thanks for your review!

Reviewed 7 months ago

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Jane

Seventeen Mile Rocks

Old timber upright piano

Positive feedback received, but no comments left.

Reviewed 9 months ago

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Peter

Bardon

Upright piano

Positive feedback received, but no comments left.

Reviewed 10 months ago

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Alison

Indooroopilly

Unsure, upright piano

Positive feedback received, but no comments left.

Reviewed 10 months ago

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Lindsay

Red Hill

Palings upright piano

Very professional piano movers.

Reviewed 1 year ago

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Thee

Banyo

Beale Patent - semi grand piano

I’m very happy with their service. Pricing is great, no hidden fees and no extra charges compared to others I called. I highly recommend them. 5 ⭐️ to them.

Reviewed 1 year ago

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Janelle

Kelvin Grove

Small modern upright piano