Wouldn't book them ever again. Was completely unreliable about picking up my car, the day of pick up they told me they wouldn't be coming today (after I phoned them, they didn't even contact me) despite knowing I had a flight the next morning and knew the next day wasn't an option, spent hours back and forth before they got me to go to a different location to get my car picked up that day, they told me they'd reimburse the Uber for me return home after dropping my car off (because they weren't picking up at my address anymore) then refused to reimburse. Massive argument to get the $26 because the owner blocked the staff from paying it out. The staff weren't the problem but the owner needs a business owner reality check. Completely unprofessional, added more stress, and I wouldn't book them again.
Reviewed
1 week ago